Attention Members: It has come to our attention that due to an issue with our card processor, some members are experiencing posting issues with previously authorized debit card transactions. Please be advised that accounts have not been compromised. We are working to obtain more information from the processor and a concrete solution for our members. We appreciate your patience as we try to work through this matter.

Routing #: 243381502

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Voice Response Unit (VRU)

VRU is the Credit Union’s 24-hour phone banking system that is available to all members, free of charge. VRU safely allows you to process real-time transactions by simply calling (814) 432-2846 and following the automated prompts. Here are a few things to remember when using the VRU system:

  • The system requires you to input your membership number in a special format that you will receive at account opening.
  • Your initial access code will be a 4 digit number you will receive at account opening. We strongly recommend changing this to a secure 4 digit number that only you know.  This can be completed by calling the VRU and following the automated prompts.
  • VRU allows you to obtain account balances, transfer funds between your sub-accounts or make loan payments.

Don’t forget – You can always contact the credit union with any questions you may have.

Online Banking
Mobile Banking
Voice Response Unit (VRU)
Mobile Wallet
E-Statements
Online Bill Pay

New Directions Community Credit Union 2025